Customer Service Representative (Work from home position)

Langley, BC

We are  a global leader in the distribution and production of chemicals, used locally in drinking water, and industrially in a variety of industries, is seeking   Customer Service Representatives to work from home. At present this is a contract position that could turn into permanent


  • Accurately manages customer orders utilizing the organization's internal systems and customer purchase orders.
  • Works closely with the Sales Team to build relationships with customers.
  • Identifies additional customer needs and potential opportunities through effective information gathering techniques and communicates these findings to appropriate internal parties.
  • Responds to customer complaints by providing appropriate solutions and alternatives in a timely manner and follows up to ensure satisfactory resolution.
  • Understands the resources within the business to be an effective problem solver.
  • Maintains a broad knowledge of product availability (i.e. packaging, lead times, inventory) and requests stock transfers and order shipments when required.


You will have

  • Post-Secondary Education: College Diploma in Business or equivalent would be preferred
  • Previous experience in a customer service and/or business administration role (1-3 years)
  • Transportation or logistics experience an asset
  • Sound skills in the use of Microsoft Excel, Word, and PowerPoint
  • Previous experience/exposure with ERP systems, preferably SAP, would be considered an asset
  • Strong communication and interpersonal skills
  • Strong attention to detail and time management skills



As this is a work from home position where the company supplies you with a computer you will need good internet and unlimited data


This is a Monday – Friday 8am-4:30pm job

Pay range is $21-S23/ hour


Apply Now


Express Employment - Langley/ Cloverdale

Express Employment - Langley/ Cloverdale


Stay updated. Follow us on:

Be the first notified of new relevant jobs